Customer Service Manager—IDBI Bank Jobs In Coimbatore
Job description
IDBI Bank is hiring for the Customer Service Manager position around Coimbatore Branches. To apply for this position, kindly submit your resume using the InHire website. The job details and eligibility criteria are given below; kindly check them before applying.
Job Details
Job Role : Customer Service Manager
Responsibilities : overseeing customer service operations and managing the customer service team
Skills : Leadership skills, Technical proficiency, Problem-solving, and communication skills
Qualifications : Graduate in any discipline
Education Requirements : Graduate in any discipline
Experience Requirements : 0-3 years of relevant experience in customer service or banking roles
Salary : Rs 6 lakhs per year, approx.
Job Responsibilities of Customer Service Manager in IDBI Bank in Pollachi, Coimbatore-InHire
- Customer Relations: Building and maintaining strong relationships with customers, ensuring their banking needs are met with professionalism.
- Issue Resolution: Addressing and resolving customer complaints and issues promptly and effectively.
- Service Quality: Monitoring and enhancing the quality of service provided to customers.
- Team Leadership: Leading and guiding the customer service team to deliver exceptional service.
- Training and Development: Identifying training needs and opportunities for team development.
- Compliance: Ensuring all customer service activities comply with regulatory requirements.
- Feedback Analysis: Analyzing customer feedback to identify areas of improvement.
- Reporting: Preparing reports on customer service activities and performance metrics.
Eligibility criteria of Customer Service Manager in IDBI Bank in Coimbatore
Educational Qualification: A bachelor’s degree in any discipline, with preference given to candidates with an MBA or equivalent postgraduate qualification.
Experience: 3-5 years of relevant experience in customer service or banking roles.
Skills: Excellent communication and interpersonal skills, proficiency in customer relationship management (CRM) tools, and strong problem-solving abilities.
How do I apply for the Customer Service Manager position at IDBI Bank in Coimbatore?
Eligible candidates can apply for the Customer Service Manager position at IDBI Bank in Coimbatore by uploading their resume on the InHire website. Once we receive your resume on our website, we will contact you with more private bank jobs in various locations you prefer that are suitable for your potential and qualifications. All the shortlisted candidates will have professional bank job-based training before the placement allocation. A training fee will be charged to applicants in the case of freshmen.
Why choose the InHire-HBS?
InHire, from 2017 – Placed on job more than 10,000+ peoples in Banking Sector and IT Sector around India. One of the best ways for freshmen to start their career in banking sector jobs. From InHire.in, graduates and job seekers can get their dream bank job with our tailored program for different private banks across Tamil Nadu and provided guidance and support throughout the interview process. InHire assures the placement of candidates within 7 to 10 days with the perfect day-1 job-oriented professional guidance. Register your resume on the apply link to grab your Banking Career Today.
for official details IDBIBank.in
for more info : inhire.in/jobs